I am sorry to say but you have had it layered too much. Firstly go back to the salon for some hair taken off the length this will give you a stronger shape on the perimeter of you hair that will give you a more manageable shape. ...More >
Regarding the layers that are to short that give you awkward volume on top ask about having these skimmed with a blade or razor as this will help reduce the bulk.
The most important aspect is find a good hairdresser that understands what you want. Once these techniques are introduced into your style your hairstyling will be a breeze allowing you far more styling options than you have at the moment. Trying to work with what you have been left with by your stylist will probably only frustrate you further. Your hair is the most important factor when looking good, just as when you get dressed to go out what you wear is important as to how you feel. I always expressed to my clients that the hair cut and style can make a good outfit look fantastic, as they know a fantastic outfit can look poor if your hair is not working for you.