It sounds like your hair is naturally very dry, and has suffered some form of damage to the cuticle, which is leaving it with that Ďroughí appearance. Unfortunately, once the cuticle becomes damaged it is more prone to further damage and weakening and so it is likely that not using the right products regularly has exacerbated the problem. ...More >
First of all I would suggest a good trim Ė your hairstylist will be able to see how much of the ends is beyond repair and in need of cutting. If you can afford to, I would also consider trying a professional treatment that is designed to smooth, condition and inject shine into dry damaged locks. Next, I would look at the products you are using and how often you are using them. Invest in a shampoo, conditioner, and hydrating leave-on treatment or serum that are designed for dry and damaged locks. I would also suggest buying a deep conditioning treatment, and using once or twice a week, until you see an improvement in the quality of your hair. Avoid shampooing daily, as the natural oils within your scalp will help to condition your hair.
The thinning you are experiencing is most likely to be the weak damaged hairs breaking away Ė rather than hair loss from the follicle Ė so this should improve once you start to improve the overall condition of your hair. If you donít see an improvement, or are concerned that the hair is falling out at the scalp, then speak to your GP who can refer you to see a trichologist. At Westrow. we refer our clients with thinning hair problems to the Northern Hair Loss Clinic, as they are experts in that arena and able to advise in the areas we canít help with. Finally, itís great that you have been avoiding damaging your hair further with colour or using heated appliances, however once you see an improvement in your hairís condition, there is no reason to avoid these entirely. Just be sure to use heat-protective products before using any heated appliances, and professional pre-colour conditioning treatments, such as Olaplex, prior to any colour treatment.