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Ask the Experts

810 Records Found matching query: product     Record(s): 100 - 102
Diane asks:
I have very long (almost down to my hips when straight) hair and it is naturally extremely frizzy despite the fact I condition it constantly I have found the only way to control my hair is to put it into two French plates when wet and take them out once dry then hairspray the hell out of this which works great! For about two hours if I am lucky! When I had shoulder length hair when I was younger it was completely untameable! Is there anything I can try to keep my hair from frizzing? I have tried basically every serum, conditioner, leave in conditioner etc that you can buy!

Tiff JAnswered By:
Tiff J
Depending on the thickness of your hair or if you like to leave it natural looking, a good crème would be if you haven’t tried it already is Mazani moisture stretch curl crème, this product contains shea butter which moisturises and tames hair as well as working as a anti humiditant agent. When using your conditioning treatments always towel dry your hair before applying the conditioner as the water can dilute the conditioner and stop it from working, best to leave it on for 10-15 minutes before rinsing. I also highly recommend you get your hair trimmed every 6-8 weeks even if it’s the smallest amount, this keeps hair tamed and frizz controlled as dead ends tend to frizz easier working its way up to the healthy hair.





Jessica asks:
I am a natural blonde with really fine hair that almost makes me look like I am bald, so I decided to go black to make my hair look fuller and make it look like it has more volume. This was about 3 years ago and ever since whenever my roots have been showing I have been dying it back black. The problem is lately I have wanted my hair to go back blonde, with blonde being a big fashion thing lately. So I have started to dye it a lighter colour to try and get my hair to a lighter shade, this lighter shade is red, as I have been doing this my roots have gone a bright red colour and the rest of my hair still black. Also when I have been washing my hair it’s been falling out! Not in clumps but in lots of strands at a time, making my hair looking less and less full.

Anne VeckAnswered By:
Anne Veck
This is a tricky one! Matrix has a product called COLORERASE. It is especially formulated to remove artificial colour from the hair, in a controlled manner. However the product contains a selection of persulfates (bleach family) therefore it is very important to do a strand test to check that the hair is strong enough to sustain the lightening treatment. This type of colour correction must be carried out in the salon, as the process is very delicate. The product needs to be applied avoiding the roots and the development time is crucial, as the removal of colour pigment can vary. You may need to repeat the process a couple of times to achieve the degree of lightness desired. Treat the hair with Matrix 5 + PROTOPAK treatment. It helps reinforce and restore the integrity of the hair fibres. At that stage your stylist should reassess the hair and decide what product to use next. You should be prepared for the fact that you might not achieve your desired colour in one day, instead it may be a process of lightening the hair slowly let’s say over a 3 month period in order not to compromise the quality of the hair.







Laura asks:
I have long blonde highlighted hair which is very fine and flyaway. It is very fluffy when I wake up in the morning and so I always have to wash it. What products are best to use as I never know whether to use shampoos and conditioners designed for coloured hair or for fine hair. Also, what styling tools/products would you suggest?

Lee StaffordAnswered By:
Lee Stafford
It sounds to me like you are suffering from damaged hair - as I’m sure you know highlighting hair, especially with bleach is incredibly damaging and combined with your fine hair you need some tlc!

Limit the number of times you shampoo your hair per week. If you can stretch the amount of time in-between shampoos this gives hair time to rest and for the natural hair oils to accumulate. Use a moisturizing shampoo such as my Bleach Blonde Shampoo which helps repair bleached hair and gently tone any yellow to a gorgeous ashy baby blonde. Wash hair ONLY in lukewarm water. Hot water will dry out the cuticle and enhance any existing damage. Rinse hair many times until all shampoo has been completely removed. Always rinse with cool to cold water. This seals newly added moisture back into the cuticle. Avoid using hot styling tools which will exacerbate the dryness of any chemically damaged hair. Allow hair to air dry. To add curls or waves use, pin curls, rag or soft sponge rollers. Avoid heat styling. Take hair vitamins designed to strengthen hair. These will help the hair to repair itself from the root area as the strands grow. Use only a smooth, wide toothed combs and brush damaged hair only as needed. Never brush spongy or damaged hair when wet. If the damage does not improve after a few weeks, visit a hair care professional for salon conditioning treatments. Have damaged ends removed. Avoid applying any additional chemicals to severely damaged hair. Drink lots of water, get plenty of rest and treat your hair with TLC





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