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826 Records Found matching query: product     Record(s): 733 - 735
Agnieszka asks:
Hi, I have a question about botox keratin straightening. One of my friends had the botox straightening 4 weeks ago. She did that because her hair needed a rescue after hair dyeing. After 2 weeks the hair changed and looked like it had been burnt on the ends and she could not brush them. She went back to the hairdresser and she has been advised to cut the ends. She has been told that this happens sometimes and is because she dyed her hair in the past too often. The hairdresser charged her for cutting (the same hairdresser who did the botox keratin straightening). At the same time she dyed her hair. She has been told that with this keratine she can dye hair. Another 2 weeks went by and the same thing happened; her hair started curling and again look like it had been burnt. I have to add, that the hairdresser used normal straighteners. Could you kindly explain me bit more about the process with botox keratin straightening, please? Is it ok that the hairdresser used a normal straighter? Is it normal that the hair condition is worse now than before botox? I have a last question. If the hairdresser did something wrong that damaged her hair, should she charge for extra treatment? I mean, whether she should cancel the next service as part of the compensation? If you could come back to me I will be grateful. Best Regards Agnieszka

Kala KilshawAnswered By:
Kala Kilshaw
Hi Agnieszka, Iím afraid I can only give general advice about smoothing systems similar to this one. Normal Straightners can be used as long as they reach the recommended temperature the product recommends (most do). If the hair is in poor condition before the service is carried out it will of course make it worse because itís a chemical process involving heat. Some hairdressers reduce the amount of passes of the straightners through the hair, this can mean the smoothing affect doesnít last as long but there is less of a compromise to the hairs condition. I suggest you get your friend to invest in some professional shampoo and conditioner as well as a treatment mask all for damaged hair and treat the hair twice weekly for the next month. This should improve the look and feel of the hair, then perhaps use a smoothing cream to style with and an argan oil to finish. Iím afraid I canít advise on action she can take with the salon apart from going to see them and explain that she hasnít got the smooth hair she desired and what can they do to help? They may give her some treatment products to use on her hair or a free in salon treatment. If she does choose to have the service again I suggest she has a strand test in a salon to make sure her hair is strong enough. Ps I forgot to mention she can colour her hair but I suggest using semi permanent in order to allow her hair to recover a little and reduce chemical processes. I do hope this helps?





Jane asks:
Hi, I got my hair done yesterday. First time dyed in to black dye to red orange ombre. I was wondering what hair products should I use on my ombre hair. And what type on shampoo and conditioner and how often to use?

Kala KilshawAnswered By:
Kala Kilshaw
Hi Jane, I suggest you use colour safe shampoo and conditioner, always comb the conditioner through before rinsing as that smooths the cuticle down and locks in the colour as well help the hair look shiny. Also using a treatment mask weekly really helps keep the hair in good condition, leave on for 20 mins before rinsing and still use conditioner as treatment masks work on the inner structure of the hair. Hope you enjoy your new colour.







Joanne k asks:
I have been dying my hair permanent black for years and then I decided last year to try ombre, so I had it pre-lightened. Only parts of my hair worked and the top half didnít take to it at all. Anyway my hair ended up being a horrible orange colour on the bottom which looked awful with my black roots, so 1 week later I put the permanent black back over it. Since, it has become weak and I find Iím always losing a lot of hair and itís not as thick as it used to be. It especially feels a lot thinner on one side. Can you tell me why this could have happened and will it ever go back to normal again?

Kala KilshawAnswered By:
Kala Kilshaw
Hi Joanne, Iím sure the product took unevenly due to the length of time you have been colouring your hair black and overlap of colour in certain areas. Iím surprised the salon didnít offer to tone it for you? I suspect that perhaps the bleach was mixed with 40 vol developer and that is what has caused the hair to deteriorate, you must apply a protein treatment as well as add a treatment mask into to your regular hair care regime and perhaps have a little trim and you should find it recovers quickly. Thank you





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