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Ask the Experts

827 Records Found matching query: product     Record(s): 628 - 630
Amy Simpson asks:
I have had extensions put in by a young lady who says she is part of a company called Hair Couture she is in Huddersfield, and they have been totally unprofessional and they keep falling out and cost over 200 pounds, she said they were part of Great Lengths a London company. They keep letting me down and I am not sure how I can find out whether they exist or not?

Michelle GriffinAnswered By:
Michelle Griffin
Oh dear, that does not sound good at all. I am a bit confused though - did you actually have the extensions applied in a hair salon? Or, was it someone doing it during their own time? If you had them applied in a salon, then ultimately it is the hair salon who should deal with the problem - have you tried speaking to the salon owner/manager? Great Lengths do exist as a company but they are a manufacturer who provides products to hair salons but if you did want to try to contact them, their number is 0113 278 1292. I hope you can get to the bottom of this."

Joanne asks:
I have naturally got light auburn hair, I have dyed my hair for about the passed 3 years, colour over colour. I am going to get my hair stripped with Efassor by a trainee hairdresser, I am just worried that it will mess up my hair and make it fall out, can you just give me some advice or tell me more about this Efassor? Just to tell you my hair is now dark red on top and black underneath!

Pablo AlvarezAnswered By:
Pablo Alvarez
Effasor is a colour stripper, its a very strong product developed to destroy unwanted pigments, it works wonders if applied properly, I have used it a few times in my salon, make sure the apprentice is always supervised as its a difficult product to use, also make sure that you are explained the colour that you going to be at the end of the process. Also strong treatment would really help .

Rachel asks:
After washing and drying my hair, the top of my head feels sticky as if I have not rinsed it properly. I have tried rinsing well, changing shampoo, washing my comb and changing towels but no joy - can you help?

Tony MaleedyAnswered By:
Tony Maleedy
It is quite common to get a build-up of products on the hair, either from styling products or shampoos and conditioners loaded with silicones. The best way of removing this build-up of oily, tacky material is to use a shampoo which does not contain any silicone - such as Dimethicone or any other substance ending in 'cone', look on the ingredient list of the shampoo before you buy. Then apply the shampoo to your hair before wetting it with water. Work the shampoo well into the hair in the area on the top of your head where the residue seems to be. Only after that should you add water and shampoo as usual. If you don not give the shampoo the opportunity to mix with the water it will have to mix with the oily residue and, thus, will remove it as the shampoo is rinsed away.

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