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Ask the Experts

814 Records Found matching query: product     Record(s): 172 - 174
Emily asks:
I was using a colour stripping product on my client when it went hot Ė it was hot to touch Ė what could have caused this?

Ken PictonAnswered By:
Ken Picton
This reaction can be caused by a number of things:

The cap or foil was placed over the area where the stripper was applied Ė this may have acted as an insulator, stopping heat from the scalp from escaping and causing the product to become hot to the touch. ...More >

Some home colour can contain metallics dyes and can react with cleansing products causing heat as a bi-product of this chemical reaction

Metals in the water can build up in hair and can have the same effect.

Either way, if a product becomes hot to the touch I would remove it from the hair ASAP as this can cause lasting damage to the hair or scalp.





Karen asks:
My natural colour is a mousey brown and I have had my hair dyed blonde using a high lift tint every 5-6 weeks (my hair grows quickly) at a professional salon (root regrowth only each time) Although toner is used following the colour my hair is feeling very yellow and un-natural and Iím getting tired of the high maintenance involved. My stylist has suggested using a colour closer to my natural colour and also having a full head of highlights as Iím keen to keep some blonde and lightness. This is a major step for me - Iím excited but want to get it right as Iíve been blonde for 15 years! I would welcome your expert second opinion please!

Ken PictonAnswered By:
Ken Picton
High lift tint can only lift so much and applying this globally will generally leave behind some warmer tones as well as a heavy regrowth, also lighter colours tend to absorb and lack shine. My advice would be to place foils of pre-lightener only where needed (that way we can make sure all yellow tones are removed as itís a slightly stronger product) around the face and through the sides, then apply a global darker more natural colour through the rest of the hair. This will have many benefits, the hair will appear in better condition and have more shine as the light will reflect off the darker colour, the blondes will add lift and clean lightness around the face and regrowth will be a lot softer.







Liz asks:
I have hated my hair since I was a teen and have never found any style or cut that I like. Except when I had my hair straightened with Matrix Opti Smooth. Since then I had a baby and I cannot get any product to work on my hair to straighten it and have no frizz. I have tried Keratin treatments, I have tried the Matrix Opti smooth. Why will my hair not straighten anymore?

Darren MessiasAnswered By:
Darren Messias
This is a tricky one really as sometimes after having a baby your hair can change texture but it will usually after time start to behave as it always did. Other than Keratin and straightening treatments there really is little else you can do except use straightening irons which is time consuming and not great for the condition of the hair, so I would try the Matrix Opti smooth of Nano Keratin treatments again when you feel your hair is more like it used to be.





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