Christmas Delivery 2011

Royal Mail has provided the following last recommended posting dates for delivery in time for Christmas.
Remember, you need to place your order before 4:00 pm for dispatch on that date.

UK Delivery

Standard Delivery (1st class)	Tuesday 20th December
Next Day Delivery	Thursday 22nd December
Next Day Delivery with Saturday Guarantee	Friday 23rd December

International Delivery

Western Europe	Monday 12th December
Eastern Europe, USA and Canada	Friday 9th December
Rest of the World	Monday 5th December

Dispatch and Delivery Information
We aim to dispatch orders received by 4:00 pm on the same day (Monday to Friday, excluding Bank Holidays), subject to stock levels.

UK delivery and charges

Standard delivery: 1st class via Royal Mail. The estimated delivery time in the UK is 1-2 business days.*
Cost: flat rate of £2.95 per order

Next day delivery: Royal Mail Special Delivery.
Cost for guaranteed next day delivery before 1.00pm: £6.95 per order
Cost for guaranteed next Saturday Delivery: £8.95 per order
Cost for guaranteed next day delivery before 9.00am: £15 per order

International delivery and charges

Standard delivery: Airmail via Royal Mail. Estimated delivery time is 3-7 business days.
Cost: flat rate of £5.95 per order*

Please note, we are not able to send aerosols by Airmail. International customers attempting to buy aerosols will be advised of this issue at checkout.

(*Occasionally we receive very large orders which have to be boxed and sent by courier. In these circumstances the delivery charge may be amended to reflect the courier cost).

Enquiries
If you have any queries regarding your order or delivery you can contact us by email (via the contact page) or telephone (01704 577111). Calls are answered between 9:00 am and 5:00 pm (UK time) Monday to Friday.

MONITOR THE STATUS OF YOUR ORDER HERE Enter the details from your invoice to see the current status of your order. EMAIL ADDRESS: INVOICE NO:

You can use the Extra Information box to check your order through postoffice.co.uk

ie ref number: RE**** **** *GB

**Office hours are Monday - Friday (9.00 GMT - 5.00 GMT)

Current GMT:

 4 FEB 2012

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