"We hope that you shopping experience with UKhairdressers.com is as pleasant as possible. Please do not hesitate in contacting us if you are displeased in anyway or if you have a suggestion of improvement. "

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Why is UKH cheaper?

Here is an illustration that should help the skeptical understand why UKHairdressers.com is so much cheaper than your regular High Street department store and why they can’t compete: The reason why UKHairdressers.com doesn’t incur such high costs is because we are a centralised business. There are much lower staff levels, the distribution chain is smaller, and therefore costs are less. This is the reasoning behind our price strategy and the reason why we can pass our massive savings on to you.

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About UKhairdressers.com

Based in Southport, Merseyside, in the UK, UKhairdressers.com is dedicated to the online supply of hair and beauty products at the lowest prices we can sell at. We wish to pass onto the customer the benefits that we get from bulk purchase and the discounts that this entails.

Our address is UKhairdressers.com,1-2 The Promenade, Ainsdale, Southport, Merseyside, PR8 2QB, United Kingdom and our telephone number is 01704 577111.
Sales Telephone Number is 0845 6025962. UK Calls charged at your local rate.
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Delivery Charges

Unfortunately due to the cost of posting heavier goods outside the UK there will be an additional charge of £5.00 per item for non-UK deliveries.

We now offer next day delivery for UK customers for some items.

Delivery options

FREE Delivery on orders of £75 or over.

Normal Order = (Recorded delivery) £2.95 PER ORDER (UNited Kingdom)

NEXT DAY DELIVERY COST £5 PER ITEM (Guaranteed Next Day before 1.00pm)

NEXT DAY DELIVERY COST £10 PER ITEM (Guaranteed Next Day before 9.00am)

If an item is available for next delivery then an option to choose this delivery method can be chosen when viewing your basket.

Next day delivery is charged at £5 per item. Combo deals and special offers count as one item and only one charge of £5 will be made.

All orders are sent
1st Class Recorded Delivery

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How to order

There is no need to download any software or apply for membership or any other unneccessary complication to shop with UKhairdressers.com. Simply browse the store and when/if you find what you are looking for click the button found alongside the item. You can also enter a quantity in the box provided or amend it later in the shopping basket.

What is the shopping basket?... The shopping basket is exactly what it sounds like.
So that you can make multiple purchases or carry on browsing until you are ready to pay, we provide you with a basket which will store any items you wish to place into it until you are ready to pay.
When viewing the basket you will see a list of all the items that you have added to it whilst browsing the store. You can delete or amend quantities as often as you like until you are happy with the contents. You can also change the delivery method for each item in the basket if you wish your items to be sent Next Day Delivery.

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Payment Options

When you have finished choosing your purchases it is time to arrange payment. You can either pay online by credit/debit card with our secure 128bit encrypted server or offline by cheque. There are no surcharges for either type of payment.
Credit cars accepted are: Delta, Solo Switch, Maestro, Matercard or visa.
To make your payment simply click on the CHECKOUT button and fill out the form. These details are for the delivery address and customer details. You will not be asked for any secure information at this point. When you are happy that the details are correct click on the proceed button. You can now choose how to pay.

To pay by credit/debit card click

To pay by cheque click

If you click on Pay online then you will be taken to the first payment page for debit/credit cards. If the cardholders details are the same as the delivery details then you can leave this page as it is and just click on proceed to a secure server. If the details are different then you can amend them first on this form and then proceed to a secure server.

If you click pay offline then an invoice will appear which you can then print out and use to accompany a cheque (Made payable to UKwebwise) and send them to:

UKhairdressers.com
1-2 The Promenade
Ainsdale
Southport
PR8 2QB

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Returns Policy

We hope that you are pleased with your purchase from ukhairdressers.com. However, we understand that there are occasions when you need to return goods to us.

Goods Faulty on Arrival:

If you goods are faulty on arrival, you have 30 days to inform us of the fault (please note that for business customers, this is 14 days). When the goods are returned to us and the fault has been verified, we will forward a replacement.

Goods Damaged in Transit:

If your goods were damaged in transit, we request that you report this to us within 7 days. If goods are visibly damaged on receipt it is best to sign the delivery note accordingly. Once the damaged goods are received back in our warehouse we will send a replacement.

Goods Faulty in Warranty Period:

If your goods develop a fault within the warranty period, but it's more that 28 days since receipt, you are entitled to a 'warranty repair'. For warranty repairs we will arrange for the relevant manufacturer to correct the fault and then return the fixed product back to you. However, please note that this can often be a time consuming process and in some cases you may get a much faster resolution by arranging a repair directly with the manufacturer. Please contact us for advice on this matter.

If you have changed your mind:

If you have simply changed your mind about your order and you wish to return your goods, then in line with the Distance Selling Directive (DSD) you can do so provided you inform us of this decision within 10 days of receipt. The goods must not be opened nor used and must be 'as new' when returned to us. Once you have informed us of your decision to return goods under DSD, you have 28 days to do so at your own expense. Once goods are received at ukhairdressers.com we will issue a full refund for the cost of the goods to your original payment method. Please note this policy does have some limitations and does not apply to business customers.

NEED TO REQUEST A RETURN?

Now you know our returns policy, you can request a return using the form provided and we will get back to you with a returns number, which you must accompany with your order.

Alternatively ring us at 01704 577111.

DO NOT SEND ANY GOODS UNTIL YOU HAVE RECEIVED A RETURNS NUMBER FROM US.

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Low Price Guarantee

We will not be beaten on price!!!!

If you find any item online for cheaper we will refund the difference!
Must take into account any free items and delivery costs (FREE for UK)
SIMPLY CALL 01704 577111
IF YOU HAVE FOUND AN ITEM FOR CHEAPER ELSEWHERE.

We will also lower our store price to match it!!
Ukhairdressers prides itself on its customer service and low prices and will not be beaten by anyone else online for value.

SHOW ME

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When will my goods arrive?

Goods are usually despatched immediately if in stock. They should arrive within 1-2 working days (UK) but stock limitations can effect this. Maimum of 7 days for any item showing in stock at time of purchase unless otherwise stated. You can check the status of your order at anytime by going to our delivery page and entering your order number and email address. You will be contacted if for any reason we cannot despatch goods immediately.

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When will my credit/debit card be charged?

You credit/debit card will not be charged until your goods have been despatched to you.
If you purchase Any item out of stock or delayed for other reasons you will not be charged until they are available and have been despatched. If for any reason we cannot despatch an item straight away you will be notified by either telephone or email and your card will remain undebited.

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How much does delivery cost?

Delivery options

FREE Delivery on orders of £75 or over.

Delivery to UK is £2.95 per order

unless you choose a faster option...

International Delivery is £5 (£10 for US and Aus/NZ)

NEXT DAY DELIVERY COST £5 PER ITEM (Guaranteed Next Day before 1.00pm)

NEXT DAY DELIVERY COST £10 PER ITEM (Guaranteed Next Day before 9.00pm)

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Do you accept payment by Cheque?

Yes. Simply add your items to basket as usual and proceed to the checkout as usual. Fill out your details and proceed. Click Order Offline when given the choice and an invoice will be printed. Sign this invoice and place it in an envelope along with a cheque for the correct amount made payable to UKWebwise and send it to us. Address provided above. Goods will be despatched as soon as we receive your order and you will be notified by email.

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How do I find what I am looking for?

There are several methods of finding items in our store
The left hand menu contains a list of catagories. If you wish to buy a hair dryer you can click hair dryers on the left hand menu and you will be shown a page containing all the hair dryers we sell with a small amount of information and a picture for each one. If there are more than 10 results found then you will see page numbers where you can browse page by page all the hair dryers that we sell.

The front page of the store also contains catagories where you can click and be taken to a page where you can choose what type of hair dryer you wish or what manufacturer etc

Enter search text into the search box provided and a list of all the items that contain the words anywhere in their descriptions will be displayed. ie entering the words hairtools will produce a list of all the items which contain the word hairtools in them.

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Can I order over the Phone?

Yes. Just phone 0845 6025962 during UK office hours and there will always be a friendly operator there to help and take your order. If you have any queries please do not hesitate to contact us by telephone or email if you wish : admin@ukhairdressers.com

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