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most Frequently Asked Questions
Last 5 Questions asked
My hair is a long bob with a thick blunt fringe and I usually wear it straight, I am bored with it at the moment but am trying to grow it long. I have got lots of work events over the next month that are really glam - would you be able to give me a couple of tips or ideas of ways that I can dress my hair up. I will be wearing cocktail dresses, am in my early 30’s and need to dress to impress but still look professional for my clients. I am blonde and would like to go either red or copper, I would like it to look really different and am worried that it may not stay bright for very long. Can you recommend a really good shade to go for and if I should have more than one tone or keep it one colour? I am pale in complexion and have got shoulder length hair. Hi, my hair is really damaged after visiting a hair salon who told me that I should have bleach highlights to make my hair blonder. I was quite blonde anyway and now I am really blonde but it has gone quite yellow and very dry at the ends. I am hoping that the yellow will fade and I need to stop my hair being so dry. I would like some advice I have long fine hair which is naturally wavy but doesn’t look good straight as it just ’hangs’. I also don’t suit short styles and don’t have much time (or ability) for styling. Last year I had it permed - it was the best thing I did, I loved it, it was the only time I have EVER felt good about my hair and it really boosted my confidence. I had it re-done six months after the first time, but it didn’t take well and they had to re-do it (admittedly it was not as good as the first time). Now six months later I have since moved and gone to a new hairdresser, who has refused to do it again. He told me the ends were too damaged and the only thing I could do was to have it cut short and let it re-grow. As I already said it does not suit me short or straight and I have a problem with my hands which makes using tongs and straighteners difficult anyway. I am gutted and really don’t know what to do - advice please. I have hated my hair since I was a teen and have never found any style or cut that I like. Except when I had my hair straightened with Matrix Opti Smooth. Since then I had a baby and I cannot get any product to work on my hair to straighten it and have no frizz. I have tried Keratin treatments, I have tried the Matrix Opti smooth. Why will my hair not straighten anymore?
More common FAQs
My hair is very fine, it seems to be getting worse and my scalp
is beginning to show. I don't know if it is getting thinner or if
I am losing my hair. I am getting quite paranoid about looking bald.
Is there anything I can do to make my hair thicker or make my roots
appear thicker so my scalp doesn't show through? I have to wash
my hair every day, will this be making it worse? I have considered
extensions but don't really want any high maintenance styling also
I have heard they are expensive to have done!
If you don't colour your hair you might want to think about making
it darker if it's on the light shade, being darker it will give
the illusion of being thicker and the colour will give it more body.
You might also like to consider a hair loss concealer such as DermMatch
available in various shades.
I have mid-length fine hair and recently it has been getting really
greasy. I wash my hair every morning as I suffer from really bad bed
head. I have tried loads of different shampoos and refrain from using
conditioner. I am becoming very conscious that people will notice
the greasiness! What steps can I take to stop it getting so greasy?
A really simple and effective way of helping stop this is in your
routine when washing your hair. On your final rinse (after rinsing
out the shampoo) turn the water to cool or cold if you can stand it.
This will help cool down your scalp. Ensure when you are washing your
hair that you only apply a light massaging technique when shampooing
as if you are too heavy at this stage it will only stimulate your
sebaceous glands and promote more oil production.
Lastly try using a spray in conditioner through the mid lengths and
ends to avoid the conditioner coming into contact with your scalp.
If you follow this then you should notice a reduction in the natural
oil on your scalp keeping your hair easier to manage.
My hair is falling out like crazy! I straighten my hair 5 days a week,
and for about a year and a half it has been fine. About a month ago,
it started coming out when I brushed it, straightened it, showered,
and it will not stop! What can I do, besides not straightening it?
Is there even a solution?
Straightening your hair without the correct products is not going
to help your hair condition but it certainly would not cause your
hair to fall out! Are you under any stress at the moment?
Generally speaking, your hair will only fall out excessively if you
have had a shock or under any stress. Did you know that on average
we lose about one hundred hairs a day? Maybe you have always lost
some hair but are noticing it more now. We recommend these products
to any of our clients who are suffering hair loss Revivogen hair Loss
Treatment Pack 1 Genesis Gift Pack
I have really fine straight hair which I am bored with I try curling
it with tongs, irons everything and it never holds I am thinking about
getting some sort of perm I really want to achieve loose waves I am
not sure whether this can be achieved through perms?
I do not think you would achieve the result that you want with the
perm. Try using a volumising lotion before you dry your hair like
Hair Volume Lotion by J F Lazartigue After drying try curling your
hair with the straighteners, take approximately an square inch of
hair, clip it with the irons and twist 180 degrees then gently slide
the irons down slowly so you will create a strong curl, do not worry
if its a bit to curly to start with as it would soften through the
day. Alternatively after you done this you can pin your hair with
Velcro rollers upwards, until its cool and then gently take them out,
do not worry if your hair, again, is too curly as it would become
softer, sometimes the lasting of curls in your hair could depend of
the length and hair cut of it, try a few layers.
Why is my hair so greasy?
Firstly invest in a specific oily scalp shampoo and always wash your
hair with luke warm water and not hot as this makes the scalp produce
Also try having some colour through your hair because this tends to
prevent your hair going greasy as quick. Highlights would probably
be the best thing!
Help I would love my dry and frizzy hair to be shiny and straight?
Hundreds of years ago, the great iconic figure of seduction and alluring
beauty, Egyptian Pharaoh Cleopatra, used a precious essential oil
called Cyperus which gave her silky, velvet like hair.
New luxury product Orofluido Oil contains Cyperus Oil and a number
of natural, exotic oils making Orofluido the ultimate conditioning
hair product. With just a few drops, blow-drying time can be cut by
up to 20% and hair will be restored with a luminous shine and lustre
that Cleopatra herself would be proud of.
My hair is so fine and when I am blow waving it, it tangles easily?
Eliminate this problem at the conditioning stage. Apply conditioner
and, before rinsing out, use a wide-toothed comb taking care not to
tug at the hair as this causes it to break easily. When ready to sculpt
and style, use a combination of serum and gel which will increase
your hair’s manageability and give extra definition and shine.
Lanza do a fantastic range called Volume
I have ruined my hair through years of colouring and perming my hair.
What can I do to get my hair to a better condition?
Biolustre is the world’s first product clinically proven to repair
damaged hair due to colour treatments, perms, straightening and daily
Biolustré is a revolutionary new hair system. In clinical studies
Biolustré actually left the hair as much as 300% stronger after multiple
Biolustré Revive Instant Repair uses a patent pending polymer bonding
process called Lustreloc Technology. It is this technology that allows
the product to actually penetrate the hair shaft and bond to the inner
cortex of the hair
By bonding to the inner layers of the hair it creates increased tensile
strength without the fear of washing it out. It is this strength that
gives the hair the feel and shine of virgin hair.
I have long straight hair, I can achieve the curls that everyone is
Probably the best invention since GHD’s! What they did for straight
hair, the amazing Babyliss Pro Conical Wand does for glorious curly
and wavy hair.
The looks you can create with this magic wand will keep you right
on trend with all the latest styles.
My hair is so thin you can see my scalp? Please help I am a lady and
it is ruining my social life?
DermMatch is an instant hair loss treatment trusted by dermatologists
and hair restoration surgeons. It’s recommended for female hair loss,
male pattern baldness, alopecia areata and hair transplants. It works
instantly, adding spectacular fullness to thin hairs while causing
the scalp to disappear.
It looks natural and you can brush it, swim with it or sweat with
it. Any shampoo removes it. DermMatch will not affect the growth of
your hair and is rich in emollients that soften and moisturize your
Since pregnancy, I have had a lot of little "new" hair growing in
at the top of my head, and a lot of frizzy flyaways, is there something
I can do to fix this?
Unfortunately there is little you can do for this problem, HOWEVER,
this is very common and a good sign of health after pregnancy. New
hair is usually found on hair lines or crowns and a soft wax or serum
can help to disguise unruly flyaway strands.
I love my red hair, how can I keep the colour bright in between going
to the Salon.
Revlon was so on the ball with this winner.
A great way to give your colour a lift between salon visits, with
rich ingredients and a subtle fragrance, Nutri Color revives and refreshes
your colour in just three minutes.
Rediscover the blonde you want to be, the vibrant copper red head
turner or the sultry rich brunette. Revlon have a shade to suit any
hair colour and the deep conditioning treatment will leave your hair
moisturised and smooth, with a mirror like shine.
Contains no ammonia or peroxide and the acid pH respects your hair’s
An instant hair colour combined with a nourishing treatment.
Colour treatment, specially designed for coloured hair
About 4 months ago I finished an intense 6 month chemotherapy treatment.
Luckily I did not lose all of my hair but it did thin down. I have
naturally curly hair but prior to having chemo I had it chemically
straightened and coloured (this is before finding out about my cancer).
Now my hair seems to be neither here or there. If I do not use styling
mousses or leave-in conditioners it looks horrible, very frizzy and
the top part is the new hair coming through and it looks wavy the
bottom half is straight but looks very dry, when left out it is below
shoulder length. I have tried numerous amounts of products recommended
by hairdressers here in Australia, but none have helped. It is very
depressing as prior to having the chemo my hair was extremely long
(1/4 up from my backside) and plentiful. Any help that you can recommend
will be greatly appreciated.
I am sorry to learn of your illness and subsequent problems with your
hair. I have just set up a website called www.mynewhair.org which
gives details of exactly what happens to your hair during and after
chemo and explains what to expect. In your case you have been lucky
not to lose all of your hair. Have a look at my website and I am sure
you will find reassurance. May I suggest that in the short term you
have your hair cut to perhaps bob length, treat it to lots of conditioning
treatments, eat healthily and basically you will find in no time it
will look and feel better. Good luck