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The most Frequently Asked Questions
 
 

Last 5 Questions asked of our experts

i have very long, thick and wavy/curly hair depending on the day really. i donít blow dry or dye it and i use the occasional hair mask, it has always been very healthy.

about 7 months ago, almost over night it became very rough and impossible to pull apart resulting in these clumps of frizzy knots, it almost feels like velcro. iíve tried everything from using products with no protein to home remedies like apple cider vinegar but it hasnít helped. iím worried i will have to cut it all off as itís very unmanageable. iíd appreciate any advice, thank you!

clare




hi ken,

i really want pastel purple hair. my hair is dirty blonde and i do not want to bleach it. i will be dying it pastel purple at home. are there any other methods to lighten my hair without bleach so i can achieve the pastel hair i want?




hi! i have white hair (i am in my 60ís) and have it highlighted using foils to achieve a blonde ímixí. for the first week after my hair is coloured, the highlights are a steel grey colour and then gradually go blonde. ideally i would like caramel highlights, but efforts every time are left with me having this first week of steel grey. why is this? is there a solution?



i have this kind of ashy deep brown colour, but 3 years ago i got my hair coloured very red at a salon. but since then i havenít been able to get that red tone out off my hair. every time i try to colour my hair back to this ashy brown colour, i end up with a mix between red and brown, but that is not what i want. itís like my hair absorbs the red much better. should i tell my hairdresser to leave out the red pigment, when she colours my hair?



hi, i naturally have dark brown hair and earlier this year i had the bottom half highlighted blonde (for the ombre effect). iíve now decided i want all of my hair highlighted in the same colour as the ombre section, is this a possible thing?












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